In an international context, the Sales Administration Manager is the key contact of the customers and is accountable of customer satisfaction from order to payment.
Ensure regular contact with the customers of the commercial actions offered by the sales managers.
Be the commercial referent for questions related to sales through the ERP (computer system) of HYVIA.
Ensure the validation, processing and follow-up of orders (HYVIA direct sales).
Inform customers about availability and delays.
Carry out the invoicing of the vehicles.
Ensure the follow-up of unpaid invoices.
Handle disputes and claims.
Ensure the management and update of the customer database with the support of the sales managers and the sales director.
Participate in the monthly sales and volume allocation meeting.
Update the sales dashboard with the sales managers, perform regular sales analyses and ensure reporting for the HYVIA Board of Directors.
> The profile
You have significant experience in sales administration, ideally in the automotive industry and/or in an international context.
You have strong software skills including Microsoft Office and ideally of ERP tools.
The essential qualities for this position are: curiosity, rigour and a good sense of communication. You also have excellent customer relations skills.
English and French speaking are necessary.
Submit your application to take part in this great adventure!
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