> The position

In an international context, the Sales Administration Manager is the key contact of the customers and is accountable of customer satisfaction from order to payment.

Missions :

• Ensure regular contact with the customers of the commercial actions offered by the sales managers.
• Be the commercial referent for questions related to sales through the ERP (computer system) of HYVIA.
• Ensure the validation, processing and follow-up of orders (HYVIA direct sales).
• Inform customers about availability and delays.
• Carry out the invoicing of the vehicles.
• Ensure the follow-up of unpaid invoices.
• Handle disputes and claims.
• Ensure the management and update of the customer database with the support of the sales managers and the sales director.
• Participate in the monthly sales and volume allocation meeting.
• Update the sales dashboard with the sales managers, perform regular sales analyses and ensure reporting for the HYVIA Board of Directors.

> The profile 

You have significant experience in sales administration, ideally in the automotive industry and/or in an international context.

You have strong software skills including Microsoft Office and ideally of ERP tools.

The essential qualities for this position are: curiosity, rigour and a good sense of communication. You also have excellent customer relations skills.

English and French speaking are necessary.

Submit your application to take part in this great adventure!